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Garageio is a great baby step for clients unsure about smart devices

The Blackbox goes in the garage. You connect the device to your WiFi and download the App and before you know it you have total control over your garage door from anywhere in the world.

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The integration between car and home is here: You want to make sure the AC is turned off when you leave or when you return home, just click the in-dash smart controls in your car. Want to put the coffee on? Same thing.

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In short order, if it hasn’t already happened, you’ll be able to control a variety of appliances like your TV and dishwasher without ever getting out of your car (come to think of it, Panasonic and Toyota teamed up to create an in-dash appliance app).

Open sez me: The Garageio opener

I present to you, though; if you can’t control your garage door, everything else you want to accomplish in your IoT (Internet of Things) life is a moot point. Which is why the Garageio garage door app is such a game changer.

We’ve all been there: You drive off to work and you wonder how secure the garage door is – or even worse – you question whether or not you even closed the darn thing. Garageio looks to answer all these questions and more, using your existing garage door opener and smart phone.

Total control

The Garageio Blackbox is compatible with most modern garage door openers. The Blackbox can be installed with a minimum of effort with just a screwdriver. Your existing keypad, remote openers and control panel still function as before.

The Blackbox can control up to three separate garage doors from anywhere in the world and at any time.

Which is nice to know, because when I flew to Paris the other day it dawned on me, while I was site-seeing atop the Eiffel Tower, that the garage door was still open.

But I digress.

In terms of IoT cross-polination, Garageio plays nice with others. From Amazon Echo to IFTTT (If This Then That), Garageio looks to link with other smart devices and services that can to make your life easier and your Internet of Things smarter. For example, take Amazon Echo: AE is designed around your voice. Its far-field voice recognition hears you from across the room and lets you control your connected home devices without lifting a finger, Garageio included!

As easy as one, two, three

Garageio is easy to set up: The Blackbox goes in the garage (you decide whether you want a box that handles one, two or three garage doors). You connect the device to your WiFi and download the App. The web-based Garageio dashboard allows you to view your garage door’s activity and you don’t even need a smart phone.

Anywhere you have an internet connection you can access Garageio.

Garageio, I have no doubt, is a precursor of things to come. Unlocking your garage door is as simple as unlocking your phone. In the bigger scheme of things the power of monitoring and controlling your garage (and soon to be everything else) is now in the palm of your hand.

#Garageio

Nearly three decades living and working all over the world as a radio and television broadcast journalist in the United States Air Force, Staff Writer, Gary Picariello is now retired from the military and is focused on his writing career.

Real Estate Technology

Amazon Alexa app for real estate could fill your lead pipeline

(REAL ESTATE TECH) A new app has been developed for Amazon Alexa to connect home buyers and real estate professionals, check it out.

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Voice interaction is truly the wave of the future. Amazon Alexa leads the way. It’s reported that Amazon will be announcing Alexa for Business Platform, which takes voice into the workplace.

Enterprises can use Alexa to manage temperature and lights and to get information, but other skills and apps will be available to help with calendar management, ordering supplies and much, much more. Alexa has the capability to integrate with business to be a voice-activated virtual assistant.

And artificial intelligence via voice interaction with Alexa is now entering the real estate market.

Agent NEO is an Alexa app designed for the real estate industry. This app helps users look for homes to buy, check real estate information and find a real estate agent.

Agents who are registered with the app can easily connect with buyers and sellers and stay in touch with current and past clients through the app. Users can also get information about their home’s value through the app.

How it works:

  • Users ask Alexa to help them find houses to buy. Alexa narrows down the search by locality, budget, size of house and other preferences. Users can even access pre-approval for loans.
  • Alexa matches users to a real estate agent in the area where the user is looking to buy or sell.
  • Alexa sends the information to the agent about the potential client, including their search details. The user gets an email with your contact information, a bio and an intro from you.
  • The app can book showings for users, based on their individual preferences.

Agents can join by going to the Agent NEO website. Although the technology is still fairly new, as more people invest in voice-activated interfaces, it could be a great way to generate leads for your company.

This story was first published here in November 2017.

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Real Estate Technology

How to get chatbots to actually boost conversion rates

(TECH NEWS) Understanding your customers’ expectations and beliefs about chatbots can help boost your business AND save you time.

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Chatbots can save you time and money with the right set up, but first you have to get your customer on board with this relatively recent channel of customer support. A 2017 study conducted by Audience, Drift, myclever, SalesForce, and SurveyMonkey assessed consumer perception of chatbots.

Of the 1,051 adults aged 18-64 who participated in the study, only 15 percent had previously used a chatbot. So the results are a bit limited, but provide insight into how to draw in those who are inexperienced or unfamiliar with chatbots.

If you want to have a successful chatbot, aim for the lowest denominator of familiarity to ensure the overall experience is not frustrating. The goal is to reduce other forms of communication, like calls and emails to save your company time.

About two-thirds of respondents said they would value the 24-hour availability of a chatbot. Receiving assistance at any given time is a huge plus.

When you break that response into Millennials versus Baby Boomers, 66 percent of the younger generation like the round-the-clock availability while 58 percent of Boomers valued 24-hour service.

Over sixty percent of Baby Boomers see instant responses to simple questions as chatbots primary benefit. However, they have slightly less confidence than Millennials that chatbots will be friendly an approachable.

Overall, way less than half of those surveyed had faith in a chatbot’s ability to answer complex questions, or provide detailed, expert responses. There seems to be a general understanding that while chatbots offer help for easy questions, they’re not a catch-all for every use-case or advanced scenarios.

In fact, 43 percent stated they would prefer contacting a human for assistance, and a third cited fears that the chatbot would make a mistake.

Chatbots available 24/7 that aren’t able to sufficiently answer customer’s questions can lead to frustration by the time they end up speaking to an actual person if incorrect info is provided.

Not naming names, but I’ve personally experienced the nightmare of asking a chatbot a question only for it to repeatedly provide irrelevant solutions and ask, “did we get that right?” all the while continuing to not answer my question.

I understand a chatbot won’t always have the answers, but it’s still an aggravating experience to deal with a product that doesn’t seem to work in you or the company’s favor.

Other potential barriers to embracing chatbot use included respondents preferring to “use a normal website,” or if they couldn’t interact with the bot in a friendly manner. Some also reported they would not use a chatbot if it was accessible only through Facebook.

Brave souls reporting “nothing would stop me from using a chatbot” only made up 15 percent of respondents.

When setting up your chatbot, make sure you include as many potential questions and answers as possible.

However, there should also be a clear channel to communicate with a real person should the bot provide unsatisfactory or limited help.

Brokerages are using chatbots on their sites already and annoying users, converting nothing. Heed the advice above, understand your consumer and the limitations of chatbots, and your conversion rates are set up for success.

There are plenty of services out there to help you get started with setting up a chatbot, and some even offer free trial periods. Customers may not be totally sold on chatbots over real people, but if you set yours up in a user-friendly way, you could boost your support levels and customer satisfaction, thereby improving conversion rates.

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Real Estate Technology

Real estate offices can be much more like sexy startup offices

(TECHNOLOGY NEWS) Science proves that open floor plans are more conducive to office productivity, but is that true for brokerages, too?

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Office settings

If you walk into a tech startup, nine times out of ten you’ll find an open seating / bull-pen style seating.

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Open offices are trendy amongst tech startups – has the fad caught on amongst real estate brokerages?

Better together

Whereas traditional work environments are divided up into departments with individual offices and cubicles, open offices have floorplans that put all employees in the same room.

Studies have shown that cubicles don’t increase productivity.

As a matter of fact, people are more productive when they are sitting close together, but can see each other.

Pros of openness

Some of the advantages of an open office floorplan are obvious. These kinds of offices are economical because you can fit more people and more desks in less space, and because it is more efficient to heat, cool, and light one large room than several small rooms.

Open office plans also facilitate communication between managers and their employees, and between departments.

Rather than taking the stairs or hiking down the hall to collaborate with another person, you can simply holler across the room.

Cons of openness

Unfortunately, all of that hollering can be pretty distracting. A University of Sydney study found that half of workers in open offices say that the most frustrating part of their workplace is the “lack of sound privacy.”

Open offices are not only noisy, but are also less secure, since everyone can overhear one another.

Employees may get peeved if they can’t concentrate because of all the noise around them, or can’t make a phone call without being overheard.

Dr. Who inspired solution

A startup called Framery Acoustics offers a solution.

They create soundproof phone booths and meeting pods designed to complement open office floorplans.

One of the founders, who previously worked in an open office, complained that his boss talked too loudly on his cellphone. His boss replied, “Well, get me a phone booth.” Thus, Framery Acoustics was born.

Simple solutions

Framery Acoustics is just one company that offers a product suited to appease open office dissenters. Framery Acoustics isn’t ready to give up on openness and neither should you. Instead, look for ways to make your office more flexible. Whether it is by providing a quiet capsule for private meetings and phone calls or just having a designated section for meeting, the solution is out there.

Compromising allows you to reap the benefits of an open office plan, while still ensuring that you and your officemates have privacy and quiet when it is needed.

#openoffices

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