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It’s complicated, but how does one move out of a smart home?

(HOMEOWNERSHIP) We live in a world of the latest, greatest tech gadgets for a smart home, but what happens to them and the information they’ve collected when you’re ready to move?

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One of the attractions to a smart home is customization; you can customize everything from the temperature, to the amount of light in a particular room. Smart homes can accommodate nearly every preference and in most cases, anticipate what you need, but what happens to all this technology, and more importantly, the data this technology has collected, when you decide to move out of your smart home?

Hardwired versus stand-alone
Most smart homes have a stand-alone hub (or central control) that connect your lights, thermostat, sprinklers, and everything else, while some more involved, automated units require panels to be directly wired into the walls. As you can imagine, the wired-in units, are obviously not going to be walking out the door with you quite as easily when you leave, as a stand-alone hub (like Alexa or Google Home). More importantly, however, where is the data going that your thermostat, security cameras, voice-activated controls, and everything else have collected when you leave? How do you lock down those devices and data so the next occupant cannot access your sensitive information?

Locking it down and resetting devices
Your first priority should be to make certain your software is up-to-date and that you are using the latest security and encryption protection that’s compatible with your system. Each aspect of your smart home likely has a “disconnect” or “uninstall” process and you’ll likely need to consult with each one to insure you have a smooth and safe transition to your new home. Even if you’re taking the components of the system with you, you’ll need to reach out to customer support and let them know your new location. If you’re leaving them behind, tech support will likely recommend that you reset it to the factory default, so the next family will be able to connect their system and adjust to their preferences.

Protecting data and IoT
While dealing with the actual devices is important, as an entire connected home can become quite expensive, even more crucial, is ensuring that your data is protected when you move. This brings us back to a topic we have long and frequently discussed: the IoT (Internet of Things) and who in fact owns the information collected from a smart home?

In general, if you own your home, you own the data, although, each app/program/vendor/utility can vary so always, always, always, read the terms and conditions before you click “accept” when you begin using a new program or app. The ToS will likely tell you what the company will do with the data it collects from your devices and you need to protect the ownership of your data. Also, read the privacy policy as some data can be sold to 3rd parties (for massive profit) if you blindly click “accept.”

If you still think it’s no big deal, you might want to read about who will profit from the IoT. Also dig in to who owns what type of data, because let’s face it, you want to know where and how video footage, door lock access codes, and security alarm entries are being stored.

If you take nothing else away from this article, let it be to double-check your encryption setting and your preferred apps’ data storage/sales policies because these are the two most important and proactive steps you can take to prevent your data from falling into the wrong hands, not only when you leave your existing smart home, but also in general while you are using and enjoying your automated technology.

Senior Staff Writer at The Real Daily, Jennifer Walpole holds a Master of English from the University of Oklahoma. She has long been a dedicated business and technology writer, and she holds real estate close to her heart, as she comes from a family of brokers.

Real Estate Technology

How Artificial Intelligence will boost your sales skills, not replace them

(TECH NEWS) Artificial intelligence will drive the future of sales with time-saving solutions, not career-destroying deviance.

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Artificial Intelligence is getting pretty wild, y’all. Google and Uber are both working on developing AI systems with self-doubt, the University of Cambridge added a “Superintelligence” modification to popular computer game Civilization, and Japanese scientists can basically read minds with deep neural networks now.

Artificial Intelligence (AI) broadly covers the idea of machines and technology carrying out “smart” tasks. AI is driven by machine learning (ML), which allows devices to analyze data and learn through pattern recognition.

AI’s potential is widespread, from personal assistants like Siri and Alexa, to services like Pandora and Netflix. Utilizing machine learning (ML) software, these services apply algorithms to data sets to analyze and learn user preferences.

Whenever you like a movie or show on Netflix, you get suggestions of what you may like based on previous reactions, watching history, and Netflix’s extensive dataset. Machine learning does the analysis work, while Netflix as a service is considered something that uses AI.

Many companies use AI and ML to evaluate and manage data. In 2016, $20-30 billion was spent worldwide on AI. Of this, ninety percent went to research and development, which speaks to global interest in improving and increasing AI technology.

As the amount of worldwide data increases, AI and ML can help manage information and deliver insights across a variety of industries, including retail, real estate, education, energy, manufacturing, and so many others.

Sales can particularly benefit from AI since it reduces the manual labor of researching prospects and qualifying leads. With AI, sales teams can determine when to engage prospects, and which information will be most relevant.

Additionally, AI provides insight into which content is doing well so sales teams can better optimize high-performing strategies. In turn, this can improve engagement based on insights instead of intuition to increase close rates.

Close analysis of data doesn’t have to be a tedious administrative task with AI and ML. By finding out what your customers need based on close data analysis, you can create targeted, personalized solutions.

Plus, AI can help reduce lost sales by evaluating product availability, and implement dynamic pricing along and demand forecasting.

In terms of customer support for sales, you can already easily implement chatbots that use machine learning to answer frequently asked questions and generate leads.

We’re not exactly at Westworld levels of automation yet, but the future is leaning towards AI. Those in the sales industry can greatly benefit from implementing artificial intelligence solutions to save time and increase productivity for anyone who’s still human on the team.

And now for a neat graphic to digest:

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Real Estate Technology

Coming soon: A video screen for your car’s roof

(TECH NEWS) There are no more places for a display to be installed in a car, so let’s put one in the roof and all be ballers.

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harman moodroof car roof

Look up at your car roof. Pretty boring, right? How nice would it be to have a calming, mood-setting visual display to show to a client while en route to a tour? If you find yourself in possession of a self-driving car equipped with a Harman MoodRoof, that’s exactly what you’ll be able to do.

With autonomous cars trending so heavily over the past few years, someone was bound to push the envelope on what’s considered “fundamental technology”; in that category, Harman might take the cake. The MoodRoof is a panoramic, roof-mounted display that shows tranquil imagery and music-activated dynamic presentations (think iTunes’ equalizer, but better), giving you something pleasant to stare at while your self-driving car speeds down the freeway.

The MoodRoof itself is stunning enough, but it’s actually designed as a complement to an audio system also designed by Harman. This means that whatever is playing on your self-driving car’s audio system can dictate the kind of imagery you see on the MoodRoof display (and vice versa), making your trips nothing short of personalized lightshows.

When it comes to the technology behind the MoodRoof and the accompanying Moodscape audio suite, Harman is all about convenience. The suite’s software is designed to predict music preferences that pair well with certain displays—a decision that is based on other information, such as your schedule, location, and vehicle status—meaning that all you have to do is sit back, relax, and let the display do its thing.

Since Harman doesn’t manufacture automobiles, the MoodRoof will have to be installed in a different company’s vehicle. This is hardly a problem, since the wide array of different available vehicle types leaves room for some pretty interesting applications for the MoodRoof. For example, using it in a spacious SUV might facilitate an upbeat, enthusiastic mood, while a closer, more intimate use of this technology might be best for the milder among us.

Self-driving technology is still in its infancy, meaning that anything goes when it comes to prospective accessories. It will be interesting to see what other technologies are offered in response to the newfound freedom that accompanies not having to watch the road, but for now, the Harman MoodRoof is a solid 10 in our book.

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Real Estate Technology

How OpenDoor became a unicorn (a company valued at over $1B)

(BUSINESS NEWS) Good news for direct home sales and fans of adorable mythical quadrupeds – OpenDoor is a unicorn. What does its billion dollar valuation mean for the modern real estate market?

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Online direct home sales is officially a thing. That was probably inevitable, given increasing automation of sales (robots are coming for your jobs – not that they can do them yet!), an ongoing Disrupt All The Things mentality amongst entrepreneurs, and sellers’ frankly understandable desire for a smoother, easier way to get rid of their people boxes.

Seriously, the Holmes-Rahe Life Stress Index puts selling a home above quitting freaking smoking in terms of medically significant stress. People are understandably interested in making that suck less.

Enter OpenDoor.

The OpenDoor offer is direct online sales. TL;DR – OpenDoor gets information from the customer, then sets a price for the property being sold, sight unseen. On top of that price, OpenDoor charges a risk fee, a flat 6.7 percent on top of the stated value, to guard against depreciation. In exchange, OpenDoor takes over the selling process, spiffs up the house and sells at a profit. As CB Insights says in its excellent analysis of OpenDoor, it’s basically high tech house flipping.

The OpenDoor pitch is that their system benefits both seller and buyer. They’re impressively honest about the math: They say their flat 6.7 percent is pretty much comparable with the costs and fees associated with traditional real estate sales, which is true. The advantage comes in, says OpenDoor, because the property is then out of the seller’s hands, no muss, no fuss.

That spares them from the hassle of home sales, but it’s also easier on the prospective buyer than the usual peer-to-peer approach. No need to balance two mortgages, no deals contingent on the house selling at a certain price. The house has already been sold at a certain price. Pony up and it’s yours.

We could argue pros and cons all day, but that’s not the point. The point is that, on a small but growing scale, the OpenDoor offer is working. OpenDoor currently operates in and around Atlanta, Las Vegas, Orlando, Phoenix, Raleigh-Durham, and my own fair hometown of DFW. OpenDoor focuses on second-tier real estate markets, avoiding the fluctuations and complex variables of Realty Madness as it is to be found in NYC, the Bay Area and so on.

In those cities, since its start as a spindly little startup in 2014, OpenDoor has served better than 10,757 total customers.

Per the CEO, it currently accounts for 3 percent of home sales in Phoenix and Dallas. Chump change that ain’t.

They’re already thinking expansion. San Antonio and Charlotte are the next towns slated for Missy Elliot treatment. For those of you who missed the 90s, Missy Elliot treatment is of course “put the thing down, flip it, and reverse it.” Surprisingly apt! Seriously, OpenDoor’s missing a trick if they don’t license that one.

Catchy but unpronounceable hooks aside, OpenDoor is taking a fair amount of risk along with their more than fair amount of money. In particular, focused as they are on moving up in the world, OpenDoor is carrying a lot of debt. As of fall 2017 they had borrowed on the order of $600 million to fund home purchases.

At their current 7.4 percent average gross margin on home sales, that’s sustainable, but it’s a whole lot of money to gamble on a new thing continuing to work. A housing downturn or even a comparatively minor shift in value could easily throw that balance out of whack, and while OpenDoor executives state that the debt would still be supportable in a downturn with an increase in risk fee, there’s always the possibility of chilling an already shaky market with too big a jump.

To state the obvious, avoiding that kind of risk is literally why there are Realtors, and why the real estate market in general works the way it does.

Distributing the risk between bank and homeowners, rather than having one organization take it all, minimizes the possibility of failure. OpenDoor has decided to take that risk, and is confident its model will be enough to ameliorate it. Whether that’s the case or not is an open question.

Most unicorns are just shiny horses standing under the right branch. But if OpenDoor can sustainably deliver on its core offer, then score one for the mythical horsebeast.

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