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Why Bob Goldberg is the best CEO for NAR’s future

(REALTOR NEWS) The National Association of Realtors has named Bob Goldberg as the successor to Dale Stinton, the long-time face of the massive association.



bob goldberg NAR ceo

Naming Stinton’s successor

After nearly four decades at the National Association of Realtors (NAR), and 12 as CEO, Dale Stinton announced his retirement last year, and executive search firm Heidrick & Struggles was hired to recruit and vet candidates for the CEO position. 2015 NAR President Chris Polychron served as the search committee chair, 2003 NAR President Cathy Whatley served as vice chair, along with 13 other committee members.

Much of this year has been spent by the Realtor population wringing hands and speculating about who Stinton’s successor would be, and very late on Friday afternoon, media was notified that Bob Goldberg has been named as the next CEO of NAR.

Goldberg currently serves as NAR senior vice president of Sales & Marketing, Business Development & Strategic Investments, Professional Development and Conventions for NAR. He’s been with NAR for 22 years and has deep roots in real estate technology. Amber Taufen did a phenomenal profile on Goldberg’s background that is important for your knowing the context behind his being selected.

NAR’s video announcement:

“Bob’s vision, business acumen and unique ability to successfully leverage NAR’s technology investments will ensure Realtors® remain at the center of the real estate transaction,” said 2017 NAR President William E. Brown, a Realtor® from Alamo, California. “With extensive knowledge of the association and real estate industry, Bob brings with him a strong track record for future-based thinking and enacting change, which is why the NAR leadership team is extremely confident in his ability to lead the association and membership to continued future success.”

“I’m humbled and excited to be named NAR’s next CEO,” said Goldberg. “This is a dynamic time for the association and the industry, and I am looking forward to my new role and working with Realtor® leaders and staff to advance the association and our members toward long-term success.”

Goldberg’s deep roots

What many people don’t understand from outside the halls of NAR is exactly how sophisticated and complex the association is, because wherever you sit and whatever you need from it – that’s what NAR is to you. And each person is different. We’ve been studying the organism for a decade and we continuously learn new things about its functions.

Few people understand the mechanism like Goldberg who has long been behind the scenes not only orchestrating, but developing out the very concepts that later become executed strategy.

In his current role, he’s responsible for brand and strategic marketing and association non-dues revenue, he guides a broad range of association initiatives including business development, strategic planning and partnerships, association product and marketing services and management, member professional development, competitive brand positioning, marketing, advertising and promotions, and group conventions. He also acts as SVP of administration for REALTOR® University, overseeing graduate school staff, day-to-day operations of the research center, curriculum development and budgets. He is also president and CEO of the REALTORS® Information Network, or RIN, an NAR for-profit and wholly owned subsidiary responsible for overseeing the® operating agreement with Move, Inc.

That’s a mouthful. He’s a busy guy.

“…Bob Goldberg stood apart because of his considerable understanding of and expertise in the many the issues facing the industry and NAR’s members,” said Polychron.

Why he’s the best CEO for the future

Our CEO (and my husband) is extremely finicky about who he takes his car to and has stuck with a veteran mechanic who has every certification available in his brand of car. And who can blame him? I’d rather take my second most valuable asset to the most qualified human possible instead of a fellow brand fanatic who reads blogs and forums every day and fancies themselves an expert because they can name every part of the engine and it’s 0-60 time.

In this scenario, Bob Goldberg is the veteran with oil under his nails, not the forum fanatic.

Why spell out this obviousness? Because in secret Facebook Groups, a very small handful of people have opined that someone who is a practicing Realtor would have been a better choice. Because in the secret corners of the web, people are saying this is more of the same (but when asked directly, they can’t always say what they’d like changed).

Others formed circles to apply social media pressure to insist on a female CEO, yet the committee instead sought out the best candidate regardless of gender (ironically, there was not pressure to name a minority as CEO, a differently-abled person as CEO, an LGBTQIA person as CEO, and so forth).

No transition is easy

Naming a new CEO to a local association with 5,000 members will never be without detractors, and these private conversations about a national CEO are much the same. The truth is that Goldberg is an overwhelmingly popular pick for CEO, and if you’ve ever so much has had a phone chat with him before, you’d know he’s wildly intelligent, and intimately knows every part of the organization (and therefore the context of how decisions impact each moving part).

Further (and I believe most importantly), he is a sincerely kind and humble person.

Goldberg is a trusted, steady, brilliant leader who will have no learning curve. None. It remains unseen what changes Goldberg will make during his tenure as the CEO, but he’s no forum fanatic, he’s a veteran that knows every facet of the organization.


Lani is the Chief Operating Officer at The Real Daily and sister news outlet, The American Genius, and has been named in the Inman 100 Most Influential Real Estate Leaders several times, co-authored a book, co-founded BASHH and Austin Digital Jobs, and is a seasoned business writer and editorialist with a penchant for the irreverent.


How calendars can stop your procrastination, boost productivity

(PRODUCTIVITY) As the old method of pen-to-paper planning comes back in style, see how its use can help with time management.



writing pen paper productivity

My favorite part of writing for this publication, by far, is the fact that it always has me keeping my eyes and ears open for inspiration. The simplest comment from a friend can snowball into an idea that becomes beneficial to others.

Such was the case this past weekend when my best friend, Haley, stopped by to help me unpack my new house. Haley is a graduate student, pursuing a master’s in interpersonal communication, and is a much smarter version of myself.

We got to talking about what was on tap for Haley’s final semester and she told me about a workshop she’s creating for the graduate school on the topic of how using planners/calendars helps with time management. The girl has an affinity for pen-to-paper planners, and has created an organizational structure for her daily life through their use.

Naturally, I thought, “hey, sometimes I attempt to give people advice on time management and planning, let’s bounce some ideas off of each other.” Haley then gave me a rundown of the bullet points she’s planning on covering for her interactive workshop.

1) Take everything as it comes. As a new task pops up, put it down on your calendar (whether paper or electronic) so that you don’t forget to do it later.

2) With these tasks, schedule deadlines for yourself. It can be tough to be self-motivate and have tasks completed by your own assignment. However, putting them down in writing will help you stick to them.

Only work on something if you’re being productive. If you stop being productive, you should take a step back and work on something else for a while,” says Haley. “This is why my personal deadlines help because it makes me work harder but I still have my own time.”

3) Schedule out your week starting with events that you cannot change. Start by writing down your work schedule, then appointments, meetings, etc. Then schedule in tasks that have more flexibility in time.

4) After doing this, take all of these tasks and prioritize what must be completed first and assess how much time each task will take. Be sure to give yourself an appropriate amount of time for each task.

5) For bigger projects, considering breaking them down a bit. “For bigger projects I break it down into steps, normally using a concept map to understand the core aspects of my task and what needs to be accomplished within each of those to make it more digestible,” says Haley. “Once I have the pieces, I place the pieces into my weekly schedule of events I cannot change.”

All of the pieces of this puzzle come together to create a calendar that will help you juggle every aspect of your life and boost your productivity. By implementing these ideas in my own planning, it has definitely helped me to become more of a self-starter.

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A hugely dangerous challenge of the Internet of Things

(EDITORIAL) The Internet of Things is here, with all manner of soft AI voices and shiny Bluetooth bits. But how long can we count on it staying?



LG Alexa internet of things

So, robot apocalypse. The Internet of Things machines have their cold metal fingers all up in our data, our houses, our sand dunes and/or porn.

And for what? What do they offer in exchange for this unprecedented invasion of our day to day lives?

Seamless, user-friendly automation to help with a thousand daily tasks, demonstrably improving our quality of life.

That’s… that’s actually a pretty good offer! Nice work, robots.

It comes with catches, and we’ve covered those, but Day One bumps and blunders are part of owning tech. They generally get engineered out.

What I want to talk about is Day 100, or 1000. Because the important word in “Internet of Things” isn’t “Internet.” We have the Internet. We can confidently expect the Internet to continue being a big deal.

But “things” is an important word. Things are distinct from tech. With tech, buying the thing and futzing with the thing are part of the fun, especially for practicing nerds like your narrator. Tech is new, and the excitement of a new game or a new phone can take the edge off, say, a server crash or a quick trip to tech support and back.

What about things? No early adopter aura in history will get a customer to ignore a fridge full of rotten food. Fridges need to work, period. So does your thermostat and your car. All those things are charter candidates for the full IoT overhaul, and they’re all capital T Things, not tech. They aren’t shiny toys people can live without for a week or four. They’re expected parts of daily life, things that need to work on Day 1, 100, and 1000.

Are companies preparing for that? Are the startups rising out of the blue-light-white-plastic Stuff Renaissance prepared to rebrand as global service providers, doing the hard, unglamorous, absolutely necessary work of digital maintenance?

Bigger question: are they prepared to guarantee security while they do so? Because anything with digitized bits needs patches and updates to function, and if it can download patches and updates, it can download things that are not patches and updates. No one wants to chase a botnet out of their microwave. Are the companies invested in always-on Things standing up and saying they’ll take responsibility for indefinitely securing and maintaining the infrastructure they intend to profit from?

Short answer, no. They’re not. Operations departments tend to be vanishingly small, painfully understaffed, spectacularly underpaid. Let’s be real,: we don’t prioritize stuff like that. We’re talking the digital equivalent of the guy who chases the raccoons out of your HVAC, and that sounds entirely too much like work.

Maintenance is not sexy.

But it’s absolutely necessary. It’s generally just the beginning of a thing. It gets the wheel rolling, and that’s not to be undersold.

But the IoT wheel is most definitely rolling. The issue is keeping it in motion, making it a wifi-level universal usage standard, not a 3DTV fad.

That won’t get done in a meeting. That gets done through long term adoption, and long term adoption will be about attracting, training, and retaining people willing to do the hard work of maintenance and customer support.

The Internet of Things wants to be a major step forward in the infrastructure of daily life. I am incredibly in favor of that. But daily life works because it’s the full time job of a whole lot of people to make sure it does so. So to Internet of Things companies, I say – pay them, treat them well, make your organization the best place in the industry for them, or be left behind by the people who do.

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Incorporating less stress into your work day

(WORKPLACE) Telling someone to chill when stressed at work is useless advice, so let’s discuss meaningful, tangible ways anyone can stress less at work.



stress mental health

You can’t avoid all the stress of a job, whether you own your own business or work for someone. It’s important to deal with chronic stress. Long-term, stress will affect your immune system, causing you to get sick more often. It’s linked to heart disease, heart attacks, low fertility and many other health problems. It can make asthma and acid reflux much worse. You have to manage your stress.

How can you incorporate less stress into your work? I have dealt with anxiety all my life. Here are a few of my most effective solutions:

1. Set boundaries

No is a complete sentence. I know my priorities and have to make myself say no to even simple requests. I’ve learned that the less I explain, the more likely I’m going to stick to those boundaries. I can’t stop people from asking me to do something, but I can make sure that I’m getting my work in on time.

2. Don’t wait until the last minute

I’m a horrible example to follow, because I can procrastinate with the best of them. But I’ve found that when I work ahead of deadlines, I am far less stressed. I set imaginary deadlines for myself. If I miss it, I still have time to work. If I don’t, I sleep better because the project is done.

3. Get up away from your desk at least every 60 minutes

Just getting a fresh cup of coffee reminds me to stretch and move. Five minutes away from my screen can help me stay focused on the next project I need to finish. I also try to look away from the computer screen every 10/15 minutes. This reduces eye strain.

4. Leave your work on your desk

Okay, I’ll admit I read emails after hours, but very seldom do I act on them. I’m finding that I need to shut down at 5 or 6 in the afternoon and forget about work. We’re so connected these days that it can be difficult to separate. But you have to. Your family will thank you. Your sanity will thank you.

I’m sure there are more things you can do to relieve your stress. Get a massage. Exercise. Eat healthy. All those things your doctor tells you to do. But before you can practice self-care, you have to prioritize your time and deal with work stress.

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